New patients
Welcome. Here's what to expect.
Starting treatment can feel like a big step. We'll guide you through each part, from your first call to your first visit.
Your first visit
What to expect
- 1
Before your visit
Our patient team confirms your appointment, verifies your benefits, and sends your intake forms so you can complete them at home.
- 2
Your first appointment
Plan for about an hour. Your clinician will ask about your history, current symptoms, past treatments, and what you hope will change.
- 3
Building your plan
Together you'll talk through options, from medication and therapy to Spravato, TMS, or ketamine-assisted psychotherapy, and decide on next steps.
Insurance & payment
Insurance and payment
Commercial insurance and self-pay accepted. We work with many commercial plans and offer self-pay rates.
Coverage varies. What's covered depends on your plan, the treatment, and your location.
We verify benefits first. Before your first visit, we check your benefits and let you know what to expect.
Complete your intake forms
Already scheduled? Filling out your forms ahead of time means more of your first visit is spent talking with your clinician.
Get in touch
Tell us a little about yourself
Share a few details and a member of our patient team will reach out within one business day to talk through your options, check your insurance, and help you find the right clinician and location.
This form isn't monitored around the clock. If you are in crisis, call or text 988, or call 911.
FAQ